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Guest Relations Executive (GRE)

Work Experience : 0 - 3 years

Job Description

Our  Hiring Philosophy:  

 “Can do Attitude, Learning/Growth Mindset, Commitment to Excellence and Dedication is of utmost importance to us.”


Fincity is a financial wellness platform focused on serving consumers through their life’s largest financial decision – buying and financing a home – by enabling “one click” experience. We “sit” at the convergence of proptech and fintech by re-imagining largest asset class – Real Estate and largest industry – Banking.



  • Front Office Management: Meet and greet guests warmly with a genuine smile and eye contact, make them comfortable, answer any queries, and confidently communicate with the clients
  • Property Tour: Work out strategies to effectively engage with the client, explain the property details and specifications and highlight the benefits
  • Relationship Management: Manage the relationship till sale materializes or it reaches a logical conclusion. Thereafter, ensure on-boarding on the loyalty program
  • Loyalty & Referral Management: Work on generating possible referrals from assigned Priority relationships and other sources
  • Product Innovation: Contribute to new product ideas and marketing based on learnings and insights acquired in dealing with customer
  • Reporting: Submit any other reports and updates as required by the reporting manager



  • 0 – 3 years of experience
  • Female candidates preferred
  • Owned two wheeler preferred
  • Positive attitude and outgoing pleasing personality is essential
  • Good command of the English language is essential, both written and verbal
  • Personable, enthusiastic, self-motivated and able to work independently
  • Exceptional customer service skills

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