Job Description
Our Hiring Philosophy:
“Can do Attitude, Learning/Growth Mindset, Commitment to Excellence and Dedication is of utmost importance to us.”
Fincity is a financial wellness platform focused on serving consumers through their life’s largest financial decision – buying and financing a home – by enabling “one click” experience. We “sit” at the convergence of proptech and fintech by re-imagining largest asset class – Real Estate and largest industry – Banking.
Responsibilities:
- Front Office Management: Meet and greet guests warmly with a genuine smile and eye contact, make them comfortable, answer any queries, and confidently communicate with the clients
- Property Tour: Work out strategies to effectively engage with the client, explain the property details and specifications and highlight the benefits
- Relationship Management: Manage the relationship till sale materializes or it reaches a logical conclusion. Thereafter, ensure on-boarding on the loyalty program
- Loyalty & Referral Management: Work on generating possible referrals from assigned Priority relationships and other sources
- Product Innovation: Contribute to new product ideas and marketing based on learnings and insights acquired in dealing with customer
- Reporting: Submit any other reports and updates as required by the reporting manager
Requirements:
- 0 – 3 years of experience
- Female candidates preferred
- Owned two wheeler preferred
- Positive attitude and outgoing pleasing personality is essential
- Good command of the English language is essential, both written and verbal
- Personable, enthusiastic, self-motivated and able to work independently
- Exceptional customer service skills